Dec 4, 2020
Summary: On this episode, DN's Simon Powley interviews guest Peter Wannemacher a Principal Analyst at Forrester Research. They discuss what they think the banking industry can learn from the retail industry to help support branch banking.
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Oct 23, 2020
Summary: In this podcast we will discuss how open retailing is vitally important to retailers today. The COVID-19 pandemic has created a lot of changes for retailers and we discuss the importance for retailers to change, adapt and evolve their consumer journey's as quickly as possible.
Resources:
Whitepaper:...
Sep 30, 2020
In honor of International Podcast Day, enjoy a blast from the past. Back to 2018 when COMMERCE NOW podcast began.
Overview:
Self-service checkout technology is transforming the way Americans think about customer service.
Not long ago, good customer service meant properly training sales associates to assist shoppers in...
Aug 12, 2020
Summary: In the midst of the COVID-19 pandemic, we've experienced a major shift in the industry dynamics that will fundamentally alter the economics of the financial industry and require changes in how banks and credit unions interact with their customers moving forward. On this episode we will cover how best to ...
Jun 15, 2020
Summary: On this episode of COMMERCE NOW, you will hear from Diebold Nixdorf CMO Devon Watson, who recently was a guest on the Stacking Benjamins podcast. Devon spoke with Joe Saul-Sehy, and was on their Friday FinTech segment, where they discussed the hottest new tech hitting your wallet, and the merchants you'll...