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Jul 31, 2019

Summary:

On today's podcast, we welcome Joe Skorupa, editorial director and feature blogger for RIS News and Ensemble IQ Media Portfolio. Recently RIS News released a targeted research study and article on streamlining the store to simplify shopping. Today, we  discuss this research and some of the main challenges...


Jul 22, 2019

Summary: 

Today, we're going to discuss when it's appropriate for FIs to implement ATM video solutions. As we all know the banking industry continues to transform and FIs have to transform along with it, but this doesn't always mean that the same solution will work for every FI. Video solutions can be tricky and may or...


Jun 4, 2019

Summary:

In this podcast we discuss the utilization of self-service and teller automation technology and the implementation of recycling to drive more efficiency and to improve the overall customer and staff experience.

Resources:

Self-Service Reloaded Guide

Diebold Nixdorf Website

Blog: Rethink the ATM-Reload Your...


May 29, 2019

Summary:

Listen in as Diebold Nixdorf's Jerry Langfitt and Carl von Sydow, discuss how retailers are empowering their customers to shop and check-out the way they want, faster and without friction.

Resources:

Transforming Your Retail Business with DN VynamicTM Retail Suite

Retail Homepage

Join the...


May 7, 2019

Summary:

In today's episode we're joined by Matt Redwood who is the head of self service checkout for Diebold Nixdorf's retail division. And today we'll discuss how self service has woven its way into so many of our daily activities from paying for gas to checking into a flight and really what are the consumer...